Turn Your Product Videos Into AI-Powered Support
You have hours of product demos, tutorials, and webinars. Your customers still file tickets asking how to do things. Let Maya turn your video library into instant self-serve support.
Product Videos
Getting Started Guide
How to Set Up Integrations
Billing & Payments
API Documentation Tour
Maya
Product Support
1. Go to Settings → Integrations
2. Click "Add Slack" and authorize
3. Select the channel for notifications
▶ How to Set Up Integrations · 4:23
The Problem
Your Videos Have the Answers. Customers Can't Find Them.
Videos exist, but nobody watches them
You've recorded demos, tutorials, and walkthroughs. But when customers have a question, they file a ticket instead of searching through your video library.
Repetitive support tickets
Your support team answers the same "how do I..." questions every day. The answers are in your videos, but finding the right 30-second clip is too much work for customers.
Video content is a black box
Search engines and help centers can't search inside videos. All that knowledge is locked away in hours of footage.
The Solution
Self-Serve Support Powered by Your Own Videos
Customers find answers instantly
Instead of filing a ticket, customers ask Maya. She finds the answer from your product videos and shows them exactly where to look.
Reduce support ticket volume
When customers can self-serve, your support team handles fewer repetitive questions and focuses on complex issues.
Every answer comes with proof
Maya doesn't just answer — she shows the exact video and timestamp. Customers trust answers they can verify.
How It Works
Up and Running in Minutes
Add your product videos
Import your YouTube playlist of tutorials or upload product demo videos directly.
AI indexes everything
Maya processes every video and builds a searchable knowledge base from the spoken content.
Customers self-serve
Share the chatbot link or integrate via API. Customers get instant answers with video timestamps.
Features
Everything You Need
Multi-video knowledge base
All your product videos in one searchable chatbot.
Video + timestamp citations
Every answer links to the exact moment in the right video.
API & CLI access
Integrate with your help center, Slack, or support tools.
24/7 availability
Customers get answers anytime, even outside business hours.
Reduce support costs
Fewer tickets mean lower support costs and happier teams.
Easy to update
Add new product videos anytime. The knowledge base grows with your product.
FAQ
Frequently Asked Questions
More Use Cases
Explore Other Ways to Use AskVideo
Chat With an Entire YouTube Playlist
Stop watching hours of videos to find one answer. Import a YouTube playlist, and Maya will let you search across every video instantly — with exact timestamps.
Learn more →For Course Creators & EducatorsTurn Your Video Course Into an AI Teaching Assistant
Your students rewatch lectures, email the same questions, and drop off from frustration. Give them Maya — an AI assistant that knows your entire course and answers instantly.
Learn more →For Creators & CommunitiesChat With an Entire YouTube Channel
Your favorite channel has hundreds of videos. Finding the one clip you need is impossible. Import the whole channel and let Maya search every video for you.
Learn more →Ready to Get Started?
Stop scrubbing through hours of video. Let Maya find the answers for you.
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